Lucky Bits Vegas Casino Help Center

Welcome to the Lucky Bits Vegas Casino Help Center, your destination for fast, friendly support and helpful information.

Whether you’re a new player getting started or a returning gamer with questions, you’ll find clear answers and step-by-step guides here.

How To Purchase Coins with Cryptocurrencies

Purchasing Games Coins with cryptocurrency is quick and straightforward.

When you’re ready to check out our guide to crypto purchase.

There, you can read the simple step-by-step process of how to purchase Game coins using different cryptocurrencies.

How To Redeem Coins for Cryptocurrencies

You can convert your coins into crypto if you meet the minimum redemption requirement.

To do so, visit the redemption page to read about the redemption process.

Crypto redemptions are typically instantaneous, though timing can vary depending on network conditions and compliance checks.

Earning Free Sweeps Coins

Are you curious about accumulating sweep coins?

Begin with our detailed guide on collecting free Sweeps Coins through daily rewards and special promotions.

Visit our promotions hub to see ongoing promotional offers.

Playthrough Requirements

Playthrough means you need to use each SC multiple times before redeeming.

For example, a 3x playthrough requirement means you must play each token three times before it’s eligible for redemption.

​​Contacting Customer Support

For assistance, email our customer support team at support@luckybitsvegas.com.

For prompt service, include:

  • your username
  • a detailed description of your issue
  • relevant screenshots​

We’re dedicated to providing a safe and enjoyable gaming experience.

* Enjoy a 6% SpinBack for your first 30 days after joining. Loyal program players can enjoy the Spinback benefit up to 12%. Claim 1 FREE SC daily for 30 days, delivered to your inbox. A 5x playthrough applies to the welcome offer.